Top Traits of a Multi Skill Health Technician

harris school multi skill health tehnicianFind out what type of person does well in this important healthcare role

You may have heard of a multi-skill health technician without realizing it—this role can include many different job titles. Depending on where you work, and the responsibilities you undertake, you may be called a phlebotomist, an electrocardiogram (EKG) technician, a nurse’s aide, a physician’s aide, a professional medical assistant, or a patient care technician.

A multi-skill health technician has the training and skills for all of these roles. Here we address some of the essential qualities that make a person well-suited to this interesting and challenging job in the healthcare field.

As a multi-skill health technician, your role is central to how your patient experiences the care that he or she receives. First-rate care comes from a multi-skill technician who is:

  • Quick to smile
  • Patient
  • Sensitive and caring
  • Gentle
  • Organized
  • Methodical
  • Skilled at the job
  • Polite
  • An excellent communicator
  • Positive
  • Confident
  • Respectful

Ask yourself whether some of these qualities describe you. Do you tend to look for the upside in most situations? If you’re a positive person, this trait can be highly valuable when it comes to patient care. While you certainly can’t control everything that happens around you or your patients, you can choose how to react to other people and events—and improve your patients’ experiences, whether large or small. If your default is to help people and to do your best to make others comfortable, then you already have some skills that are the essence of patient care.

Here are some other qualities that will serve you well in this job:

  • Being unshakable in busy or hectic situations.
  • Listening attentively and following instructions to stay focused on your job.
  • Being a great team-player.
  • Knowing the specifics of your particular role within the healthcare team you’re a part of.
  • Clearly communicating each of your patient’s observations and concerns to nurses, physicians, and other staff members.

If you’re considering training as a multi-skill health technician, you probably have many questions, and it might help you to read these Frequently Asked Questions. Keep exploring the practical aspects of life as a multi-skill health technician. Maybe you’re ready to look for a training program that will give you practical experience in some of the different work environments where you might ultimately find a job. The settings differ quite a bit, and the specific responsibilities will depend on where you work.

At a program like the one at the Voorhees NJ campus of the Harris School of Business, you’ll get clinical training and hands-on practical experience that will prepare you to work in a variety of clinical healthcare settings. During your internship, you may find networking opportunities and gain valuable work experience for your resume. We encourage you to reach out to us for guidance as you strive to learn more about this flexible healthcare role!


This post is part of the weekly blog of the Harris School of Business. We’re dedicated to supporting all our students in pursuing their career goals. Reach out to us for more information about ourselection of career training programs.