Smart Answers to Questions for a Medical Billing and Coding Job Interview

answers for medical billing and coding job interviewSupport your job search by being prepared for some of these common questions

If you’re training in the field of medical billing and coding, then you might be looking ahead to when it’s time to seek professional opportunities. Once you’ve completed your training, your job search will likely involve a number of interviews. To make the best possible impression on your interviewer, and find out whether the job is a good fit, it’s a good idea to think in advance about what you might be asked.

Remember: questions are one way for the interviewer to determine your readiness and fitness for the job. Your answers don’t have to be long, but you should think beforehand about the question “behind” each question—what the person is really trying to get to know about you.

To help you, we’ve provided some common interview questions and possible answers you might want to think about as you prepare.

1.“What about this Medical Claims Specialist job made you want to apply for the position?”

Translation: What do you know about our company?

Your answer might include a positive trait about that medical practice (e.g., “I think you provide a valuable service to your patients.”). You might also want to connect it to your personal qualifications (e.g., “I feel confident I could help you ensure that your patients promptly receive bills that are accurate.”).

2.“What Medical Records Software have you used before?”

Translation: Do you have the technical skills we need?

This question is pretty straightforward. Let the interviewer know about any EMR/EHR systems in which you are proficient.

3.“Where do you see yourself in five years?

Translation: Do you plan to quit in six months or will you stay here long enough that it will be worth our training you?

Have an answer prepared that demonstrates your loyalty and willingness to grow in the job over time. You might say something like, “I’d like to find a position where I could grow and gradually take on more responsibilities over time.” Maybe eventually your goal is to manage other people. That is a detail you could mention.

4.“What skills would you bring to this position?”

Translation: Do you understand what the job entails?

Your answer should show that you understand the requirements of the job—or ask any questions about aspects you aren’t sure about. This is also a great opportunity to talk about the work traits of which you’re especially proud and confident.

5.“What are some personal characteristics you have that would be helpful in this job?

Translation: Do you have self-confidence and a good work ethic?

This is essentially another way of asking question 4. You could discuss traits that you think are important like integrity, confidentiality, and efficiency.

6.“Tell me about a challenge you have experienced and how did you overcome it?

Translation: How do you deal with adversity and pressure?

Consider telling a short story about a learning experience you had. Your response should express that you are detail-oriented, good at multi-tasking, and perform well under pressure. For a more industry-specific example, you might discuss a time when you had to appeal a denied claim and the procedure you used to resolve the situation.

Once you’ve finished the main part of the interview, the interviewer might ask whether you have any questions of your own. It’s good to have a few questions prepared. For example, ask about anything you were not able to determine in advance from your online research, such as: “Do you treat patients at multiple locations?” You can also always ask, “What are you looking for in an ideal candidate?”

Now that you’ve prepared for what to say at the interview, spend some time thinking about what to wear—here are tips for both women and men. Your interview preparations are sure to pay off. Good luck!

This post is part of the weekly blog of the Harris School of Business. We’re dedicated to supporting all our students in pursuing their career goals. Reach out to us for more information about our selection of career training programs