How to Make a Good Impression at Work

making a good impression at work, how to stand out at your job, career advice“Show up” in every way you can to your healthcare job

Have you looked around where you work and noticed that some employees stand out? Wonder how they do it? When you work in a healthcare environment, there are lots of ways to maximize the quality of patient care and also make sure you’re doing all you can to provide a safe environment for patients. At the same time, these efforts on your part are likely to impress your boss—which is always a good idea!

Here are some suggestions for ways to be a valued member of any healthcare team. If you want to succeed in your job, take these ideas to heart when you’re headed into work:

Get an early start
Try getting to work on the early side. It’s less hectic, and enables you to prepare for the work day ahead without feeling “under the gun” from the get-go. By the time your shift officially starts, patients are often already requiring attention. Take time to settle in, put away your lunch and belongings, make a list of what you have in front of you that day, and prepare yourself for any direction you might be getting. It’s a much calmer way to launch into your workday.

Look for solutions
You may have heard the expression, “There’s a reason they call it ‘work’.” This means that, with every job, there will be difficult situations that you’re expected to help resolve. These can be especially complex in healthcare. Sometimes you can solve these problems on your own, but other times you’ll have to work with your team or talk to your supervisor to sort things out. Challenge yourself to come up with some helpful steps you could take. Then check in with others about how they see it. Do they think what you’re suggesting would help? This is more of a team-based approach.

Keep the complaints to yourself
When you’re trying to solve a problem, you know that it doesn’t help to hear other people griping about it. You may not have the authority to make changes to all of the scenarios or processes you dislike or disagree with in your work, but you’re expected to function as well as you can within those parameters—including making the best of it. You want to focus on being more customer-service oriented, more effective, and more creative about devising new solutions, rather than on putting energy into what you disagree with.

Take some initiative
Doing the minimum is not good enough in healthcare. Patients need the best you can offer, and coworkers rely on one another to work efficiently as a team. If you know your responsibilities inside and out, then anticipate what might need some extra attention over the course of a day or week. Offer to help those who might have more on their plate, or who might be less familiar with the office than you are. Are there supplies that you know will need filling? Do you need to order more of anything? Lend a hand and the entire office will benefit—and most of all, your patients will, too.

You’d be amazed how far you can go in your career if you display a strong work ethic and a positive attitude. Before long you’ll notice that your supervisor is appreciative of your work in new ways. He or she may come to rely on you or provide you with additional responsibilities. This can make your job more meaningful and more satisfying. People tend to be happier at the end of a long day’s work if they feel good about what they’ve done!


At the Harris School of Business, we want our students to use all resources they can so they’re ready to enter the professional workforce. Learn more about our training programs by visiting us online.