5 Great Qualities of a Medical Billing & Coding Specialist

medical billing and coding specialist health claims specialist training program qualitiesThese traits can help make you a successful medical biller or medical coder!

Are you considering going back to school for a career in the healthcare industry? Perhaps, you should consider applying to a career training school. An independent and behind-the-scenes career path in healthcare is that of a medical billing and coding specialist, also known as a health claims specialist. These professionals prepare, process, and submit medical insurance claims.

According to the U.S. Bureau of Labor and Statistics’ Occupational Outlook Handbook, the need for electronic health records and computerized billing systems in healthcare facilities is increasing. As a result, medical billing and coding professions are expected to grow by 15% from 2014-2024, higher than the average for all other jobs. Therefore, this may be a desirable career path for you to choose.

If you’re interested in this career field, take some time to understand which characteristics are needed and desired in a medical billing and coding professional. If you don’t think you have these skills, never fear! You can aim to develop these traits in a medical billing and coding training program!

1. Analytical skills

Medical billing & coding specialists need to read and review patients’ medical records and appointment details so they can use the proper codes to bill patients and process claims for insurance companies. Sometimes patient reports and information are not straightforward. You may have to use your detective skills to analyze the data so you can process insurance forms with the correct code. Analysis is an essential part of the job because you need to make sure healthcare providers are reimbursed on time.

2. Social skills

The medical billing and coding profession doesn’t require you to socialize directly with patients. However, you will have to interact with coworkers in your department. You’ll also need to contact doctors and nurses if you need to clarify any billing issues, patient details, or questions about a patient visit. It’s necessary that you speak to others respectfully and professionally. Having social skills can help you communicate more clearly with others so you can perform your job to the best of your ability.

3. Attention to detail

Attention to detail is essential for accurately coding health insurance claims and understanding the medical coding system. You need to thoroughly read and understand the descriptions of each code in the ICD-10 medical coding handbook. You’ll also need to review the details of each patient appointment, exam, or surgery. If there is an error in the information, you need to be able to fix and update records in a timely manner. You don’t want to overbill patients or delay payments to a healthcare provider. This could also cause complaints from one or more party.

4. Technical skills

You don’t have to be a tech genius to know how to code correctly. However, you should be comfortable with using coding software. Many healthcare facilities use electronic health records for billing and coding purposes. Medical billing employees need to be familiar with typing, Microsoft Office, and database management. A training program will teach the skills you need to learn to become familiar with basic computer software and database upkeep. Many employers also offer on-site job training so you know how to properly use their software.

5. Integrity

Medical billing workers need to be honest and professional individuals. Working with patients’ private medical information means you need to have a high moral disposition. Federal law requires that you keep patient information confidential. You must protect a patient’s right to privacy. Furthermore, if you’ve made a billing or coding error, own up to it. Being honest will help resolve the problem quicker and show your bosses you are mature and responsible.

This guide can help you understand what it takes to perfect or develop these skills. With the help of a medical billing & coding training program, you can be on your way to becoming a successful and professional healthcare worker. We hope these characteristics help you decide if this career path is right for you!


This article is provided by The Harris School of Business’ weekly blog. We offer a Health Claims Specialist Plus program at our Cherry Hill, Hamilton, Linwood, Voorhees, NJ and Dover, DE campuses. For more information on this program, contact us today. We will be happy to assist you in answering questions you may have about our career training programs.