5 FAQ’s about Medical Administrative Assistants

medical administrative assistant training programMedical administrative assistants keep doctors’ offices running smoothly

In a busy medical office, there are many behind-the-scenes workers who help to keep business running smoothly. One of these professionals is the Medical Administrative Assistant. If you are considering this career path, take a few moments to learn more.

Q: What do Medical Administrative Assistants do?

A: In this administrative position, you would be responsible for the day-to-day administrative tasks that are required for the office to run smoothly. These might include answering phones, scheduling appointments, checking inventory, sorting mail, sending out bills, helping with payroll, and managing the waiting room area.

Q: Is the job rewarding?

A: Working in the healthcare industry is a respected career, because you are helping others with their health and wellness. You may find this career choice to be rewarding if you want to be part of this important industry. You may also enjoy a job as a medical administrative assistant if you like the satisfaction of keeping systems and processes organized and functioning smoothly.

Q: How do you become a Medical Administrative Assistant?

A: You may be able to find career training programs at community colleges, business schools, and private career training schools. Be aware that this program is not the same as a Medical Assistant program. A Medical Administrative Assistant program will only provide training in office skills—not clinical skills. It is a typically a short program that can be completed in less than one year.

Q: Where do Medical Administrative Assistants work?

A: In this career, you could work in a doctor’s office, specialty office, hospital, surgical center, nursing home, or any other healthcare facility that needs administrative assistance.

Q: How much do Medical Administrative Assistants make?

A: To get an idea of the typical salary range for this position, visit the Occupational Outlook Handbook, published by the U.S. Bureau of Labor Statistics. On the page showing Administrative Assistants, you can see the typical range of salaries that you might expect in this field. This resource will also show you the job outlook for the future, as well as a wealth of other useful information.

We hope these quick FAQs give you a sense of what it would be like to begin a career in this field. Like any career in the field of healthcare, you will be entering a career path that contributes to the well-being of others, and that is something that should make you proud!


The Harris School of Business offers a Medical Administrative Assistant training program at its location in Danbury, Connecticut. The 300-hour program prepares students for entry level positions in hospitals, medical offices, nursing homes, and other facilities. For more information, fill out our simple online form.